FAQ's  

  

Frequently Asked Questions


Thank you for visiting our website.Please look below for answers to frequent questions. If you don't see your issue addressed here, drop us a line for personalized help.

What are your business hours?

Normal business hours are 9:00 AM to 6:00 PM Central Time Monday through Saturday.


How will you ship my order?

We will choose the best carrier based upon the weight, the urgency, product and destination. We will certainly satisfy your requirement if you specify a carrier.


Can I get a sample?

We will provide samples for your testing and inspection for FREE. You only need to pay for the shipping and handling charges.


Can I receive a catalog?

Our website serves as our catalog.


Can I get a formal quotation?

If it is needed, we can provide you with a formal quote by fax or email.


Mission Statement

As a value-oriented company, our central mission is to help increase your business's bottom line by being your one-stop source for all your fasteners related needs.


Quality Policy

In keeping with the philosophy that quality is an integral part of our business plan and structure, We is religiously committed to supply product that meets or exceed customers' requirements and expectations.


Pricing Policy

Prices are subject to change without notice.


What does ISO stand for?

ISO stands for International Organization for Standardization. A link to their website can be found here: ISO


What is the difference between a hex head cap screw and a socket screw?

A socket screw is driven down with an "Allen Key". A hex head cap screw is driven down with a socket.